Any claims or damage must be reported within 30 days of receipt. Damaged items may be returned  for a prompt refund or exchange in original packaging/cartons. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for damaged items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please contact our Customer Care Center for orders placed with us direct 915-581-7902 for a Return Authorization (RA#) mail your package in a prepaid, insured, traceable method to the address below.

 

BAB, Inc

c/o Mark Industries, LLC

Attn:  RA Dept

9630 Plaza Circle

El Paso, TX 79917-7756

 

Customer Care Center:  915-581-7902

                            FAX: 915-581-7912

 

We trust you will be satisfied with your purchase.  Should you decide the merchandise is not satisfactory, please contact the store (retailer) where you purchased your product directly for replacement of your product.